FullStory vs Hotjar

analytics comparison · Updated June 2026

FullStory

analytics · freemium

Digital experience intelligence

Free-CustomVisit

Hotjar

analytics · freemium

Heatmaps, session recordings, and user feedback

Free / $32-$171/moVisit

Quick Comparison

FeatureFullStoryHotjar
Categoryanalyticsanalytics
Pricing Modelfreemiumfreemium
Price RangeFree-CustomFree / $32-$171/mo
Free Tier✓ Yes✓ Yes
Target MarketSMB / Mid-marketSMB / Mid-market
Affiliate Program✗ No✗ No

In-Depth Look

FullStory

Session replay and analytics capturing every user interaction to identify frustration signals.

Visit FullStory

Hotjar

Hotjar shows how users interact with your website through heatmaps, session recordings, feedback widgets, and surveys. AI-powered insights surface friction points and conversion opportunities automatically.

Visit Hotjar

The Bottom Line

Both FullStory and Hotjar are strong options in the analytics space. Both offer free tiers, so you can try each before committing to a paid plan.

Both are accessible to SMB and mid-market teams with transparent pricing.

The best choice depends on your team size, budget, and specific workflow requirements. We recommend trying FullStory first, then evaluating Hotjar if it doesn't meet your needs.

FullStory

Free-Custom

Visit FullStory

Hotjar

Free / $32-$171/mo

Visit Hotjar